MCP24 End User License Agreement

Effective date: 20 October 2026

This End User License Agreement (the "Agreement") is concluded between ARTISMEDIA Sp. z o.o. (the "Licensor") and the organization or person that installs or uses the Application on its Bitrix24 account (the "Licensee").

By installing or using the Application you accept this Agreement. If you do not agree, do not install or use the Application. If you accept on behalf of an organization, you confirm that you are authorised to bind it.

Please read Section 9 (AI assistants) before installing. The purpose of the Application is to pass data from your Bitrix24 CRM to an external AI service that you choose. The Licensor does not supply that AI service and is not responsible for it.

1. Definitions

1.1. Application — the MCP24 software provided as a cloud service that connects external AI assistants to a Bitrix24 account via the Model Context Protocol with a controlled scope of access, including its interfaces, documentation, updates and new versions.

1.2. Bitrix24 account — the Licensee's cloud Bitrix24 workspace or on-premise Bitrix24 installation on which the Application is installed.

1.3. Market — the Bitrix24 Market through which the Application is distributed.

1.4. Free plan — the plan under which the Application is installed and used free of charge, with the features marked as available in all plans in Section 5.2.

1.5. Pro plan — the paid plan that adds the features marked "Pro" in Section 5.2, available during the Trial or under an active Subscription.

1.6. Trial — a one-time 14-day period of the Pro plan free of charge for a Bitrix24 account (Section 5.4).

1.7. Subscription — the Licensee's paid subscription to the Pro plan for one Bitrix24 account, billed monthly or yearly through Stripe (Section 5).

1.8. Activity log — the log of AI assistant requests kept on the Licensor's servers and shown on the management page of the Application. It contains no content of CRM records (Privacy Policy, Section 7.4).

1.9. AI assistant — an external artificial intelligence service or MCP client (for example Claude, ChatGPT, Gemini, Cursor or any other MCP client) that the Licensee, at its own choice, connects to its Bitrix24 account through the Application.

1.10. AI provider — the operator of an AI assistant (for example Anthropic, OpenAI, Google or another provider).

1.11. Connection — access of an AI assistant to the Bitrix24 account issued by the Application, linked to the specific employee of the Licensee who confirmed it, working with that employee's Bitrix24 rights (Section 9.6), and revocable at any time by that employee or by a Bitrix24 administrator of the Licensee.

1.12. Access policy — the Application settings that define what is available to AI assistants: access profile, enabled tools, pipeline scope, masking of personal data, confirmation of deletions, limits on records per response and changes per hour, and the kill switch that disables all access.

1.13. Journal — the "AI Actions (MCP24)" smart process created by the Application in the Licensee's Bitrix24 account, with its stages ("Done", "Denied by policy", "Awaiting confirmation"), fields and records. The Journal is part of the Licensee's Bitrix24 data and belongs to the Licensee.

1.14. Data subject — a natural person whose personal data the Licensee processes in its Bitrix24 account.

2. License grant

2.1. The Licensor grants the Licensee a non-exclusive, non-transferable, non-sublicensable, worldwide, revocable license to use the Application on the Licensee's Bitrix24 account for its internal business purposes for as long as the Application is installed on that account. Features of the Pro plan are available only during the Trial or while a Subscription is active (Section 5).

2.2. The Application is provided as a service (SaaS). It runs on the Licensor's infrastructure and is accessed through its interface embedded in the Bitrix24 account, through the MCP endpoint and through the Bitrix24 REST API. No copy of the Application is delivered to the Licensee.

2.3. All intellectual property rights in the Application remain with the Licensor. No rights are granted except those expressly stated.

2.4. Features of the Application include (features available only in the Pro plan are marked "Pro"; see Section 5.2):

• an MCP endpoint to which the Licensee connects the AI assistant of its choice;
• confirmation of a Connection by an employee of the Licensee from inside the Bitrix24 account with a one-time pairing code; revocation of a Connection by the employee who owns it or by a Bitrix24 administrator;
• tools for reading CRM data (search, record cards, deal lists, timeline, revealing contact details on explicit request, as defined by the current version);
• Pro: tools for changing CRM data (for example timeline comments) and for deleting records with confirmation by a person;
• application of the Access policy to every request of the AI assistant, including masking of personal data and pipeline scope;
• Pro: confirmation of deletions by a Bitrix24 administrator or by the employee who owns the Connection, with a Bitrix24 notification to that employee;
• creation of the Journal in the Bitrix24 account on installation and recording of significant actions of the AI assistant in it;
• an "AI Actions" tab in contact and company cards and an "AI Actions" button in deal cards;
• a management page of the Application available from the main menu of the Bitrix24 account, with the Activity log; the Access policy on it can be changed only by Bitrix24 administrators of the Licensee, other employees see it read-only.

2.5. Architecture. The Journal is created and stored in the Licensee's Bitrix24 account by standard Bitrix24 means. CRM data passes through the Licensor's servers in transit, within a single request of the AI assistant, and is not stored there. After the Application is uninstalled, the Journal and all CRM data remain in the Licensee's Bitrix24 account. The Licensor permanently stores only the service data listed in the Privacy Policy.

2.6. The Application does not supply artificial intelligence. Section 9 is an essential term of this Agreement.

3. Acceptance

3.1. This Agreement is available to the Licensee before installation at https://apps.ai-automation-agency.biz/mcp24/license and on the Application page in the Market. The Refund and Cancellation Policy is available at https://apps.ai-automation-agency.biz/mcp24/refund.

3.2. Installing the Application on a Bitrix24 account through the Market and granting it the requested access permissions constitutes acceptance of this Agreement. Starting a Subscription constitutes acceptance of Section 5 and of the Refund and Cancellation Policy as they apply to paid plans.

3.3. The Licensee may request the current version of this Agreement at any time at artismediaeu@gmail.com.

4. Scope of use

4.1. The Licensee may use the Application for its own business purposes as described in Section 2.4, and may use the Journal and its records without restriction for its own business purposes, including to demonstrate to authorities and counterparties what actions an AI assistant performed.

4.2. The number of Bitrix24 users who may use the Application is not limited by the Licensor and depends on the Licensee's Bitrix24 plan.

4.3. The number of AI assistant requests and Journal records is not limited by the Licensor, except for technical limits set by Bitrix24 for its REST API and smart processes, and reasonable limits under Section 7.4.

4.4. The Licensee may not grant the right to use the Application to third parties, except its employees and representatives acting on its behalf in its Bitrix24 account.

5. Plans, subscription and payment

5.1. Plans. The Application is free to install. It is offered in two plans: the Free plan, free of charge and without time limit, and the paid Pro plan. The plan applies to the whole Bitrix24 account: one Subscription covers one Bitrix24 account (identified by its installation ID, member_id) and all its users; the price does not depend on the number of users.

5.2. Features by plan:

In the Free plan, tools that change or delete data are unavailable and return a message to the AI assistant that they are available in the Pro plan.

5.3. Prices. The Pro plan currently costs EUR 29 per month or EUR 290 per year per Bitrix24 account, excluding VAT. The price that applies to the Licensee is the price shown in the Application and on the Stripe payment page when the Subscription is started.

5.4. Trial. The Trial starts automatically when the Application is first installed or first opened on a Bitrix24 account and lasts 14 days. No payment card is required. The Trial is granted once per Bitrix24 account: reinstalling the Application does not start it again. When the Trial ends without a Subscription, the account moves to the Free plan automatically and nothing is charged. If the Licensee starts a Subscription during the Trial, the remaining Trial days are kept and the first charge is made when the Trial ends.

5.5. Who may subscribe. Only a Bitrix24 administrator of the Licensee can start, change or cancel a Subscription, from inside the Application. Other users see a message asking them to contact their Bitrix24 administrator. The administrator confirms that they are authorised to make the purchase on behalf of the Licensee.

5.6. Payment. The Licensor collects payments directly; payments are not made through the Market. Payment is made on the Stripe Checkout page, which opens in a separate browser tab, and is processed by Stripe Payments Europe, Limited (Ireland) as payment processor. The Licensor never receives or stores payment card data. Stripe's own terms apply to the payment.

5.7. Billing and renewal. The Subscription is billed in advance for each billing period (one month or one year) and renews automatically for the same period until it is cancelled. The payment method on file is charged at the start of each period.

5.8. Cancellation. The Licensee may cancel the Subscription at any time through "Manage subscription" in the Application (Stripe Customer Portal) or by e-mail to artismediaeu@gmail.com. Cancellation takes effect at the end of the current paid period; the Pro plan remains available until then, and no further charges are made.

5.9. Failed payment. If a renewal payment fails, the Pro plan remains available until the end of the paid period plus a grace period of 7 days, during which the Licensee can update the payment method in the Customer Portal. If payment is still not received, the account moves to the Free plan.

5.10. Uninstalling does not cancel the Subscription. Uninstalling the Application does not cancel the Subscription automatically. The Licensee must cancel it in the Customer Portal before uninstalling, or by e-mail to artismediaeu@gmail.com, in which case the Licensor cancels it on request.

5.11. Price changes. The Licensor may change prices with at least 30 days' notice to the Bitrix24 administrator of the Licensee (in the Application or by e-mail). A new price applies from the next renewal after the notice period; the Licensee may cancel before that renewal.

5.12. Changes to the Free plan. The Licensor may change the features and limits of the Free plan by giving at least 14 days' notice to the Bitrix24 administrator of the Licensee (in the Application and/or by e-mail). The changed features and limits apply from the first day of the calendar month following the end of the notice period. Such a change does not affect a Pro plan period already paid for, or data and documents already created by the Licensee with the Application. Section 5.2 will be updated accordingly; Section 16 does not apply to such changes.

5.13. VAT and invoices. Prices exclude VAT. VAT is calculated by Stripe Tax on the basis of the billing address and VAT ID provided at checkout: for business customers in the EU outside Poland with a valid VAT ID, no VAT is charged and the reverse-charge mechanism applies (the customer accounts for VAT); for customers in Poland, 23% Polish VAT is charged; for consumers in the EU, the VAT of their country of residence is charged; for customers outside the EU, VAT or other taxes are applied according to the applicable rules. Invoices and receipts are issued through Stripe and are available in the Customer Portal.

5.14. Refunds are governed by the MCP24 Refund and Cancellation Policy (https://apps.ai-automation-agency.biz/mcp24/refund), which forms part of this Agreement. Mandatory rights of consumers under applicable law are not affected.

5.15. Returning to the Free plan. When the Pro plan ends (after the Trial, cancellation or failed payment), the access profile falls back to "Read only", tools that change or delete data become unavailable, and Activity log entries older than 7 days are deleted from the Licensor's servers. The Licensee's Bitrix24 data, including the Journal, which is the Licensee's data, is not affected by the plan or by its change.

6. Licensor's obligations and rights

6.1. The Licensor shall: provide access to the Application while it is installed; make reasonable efforts to keep it operational, subject to Sections 12 and 13; provide support under Section 11; process personal data in accordance with the Privacy Policy and the GDPR; not store CRM data or personal data of the Licensee's data subjects on its servers beyond what is described in Section 2.5 and the Privacy Policy; and inform the Licensee in advance, where possible, of maintenance causing prolonged unavailability.

6.2. The Licensor may: develop and change the Application's features, interfaces, set of tools and fields it creates, and release updates without prior approval of the Licensee, provided the core purpose of the Application is preserved and the features of the Pro plan are not materially reduced during a period already paid for; perform scheduled and unscheduled maintenance; suspend or terminate access in case of material breach of this Agreement or unlawful use; engage subcontractors and hosting providers, remaining responsible for them and binding them to confidentiality (sub-processors are listed in the Privacy Policy); and name the Licensee as a user of the Application only with its prior written consent.

7. Restrictions

7.1. The Licensee shall not: (a) copy, modify, decompile or reverse engineer the Application except as permitted by mandatory law; (b) resell, sublicense, rent or provide access to the Application to third parties, or include it in its own products or services, without the Licensor's written consent; (c) remove or alter copyright notices, trademarks or names of the Licensor; (d) use the Application to build a competing product; (e) interfere with the operation or security of the Application, the Licensor's infrastructure or other customers' Bitrix24 accounts; (f) use the Application or the Journal for purposes unrelated to the Licensee's business, including disclosing information about data subjects to third parties without a legal basis; (g) use Connections for bulk export of Bitrix24 data, or attempt to circumvent the Access policy, the limits under Section 7.4 or the confirmation of deletions.

7.2. The Application limits the data available to an AI assistant and records its significant actions, but it is not a GDPR compliance tool and does not replace legal advice. The Licensee may not rely on the Application as its only and sufficient means of complying with data protection law.

7.3. The Application is not intended for special categories of personal data (Article 9 GDPR) or personal data relating to criminal convictions and offences (Article 10 GDPR).

7.4. Limits. AI assistant requests are executed through the Bitrix24 REST API, which has request rate limits set by Bitrix24. The Licensor may set reasonable technical limits on request frequency, the number of records per response and the number of changes per period, solely to prevent the Application from exhausting the Licensee's Bitrix24 limits and to prevent abuse. Such limits do not prevent normal use of the Application.

8. Licensee's responsibilities

8.1. The Licensee is the controller of the personal data in its Bitrix24 account and is responsible for having a lawful basis to process it and to make it available to an AI assistant, including data of clients, contacts, counterparties and employees, and for informing data subjects as required by Articles 13 and 14 GDPR.

8.2. The Licensee chooses the AI assistant and the AI provider on its own, assesses whether passing Bitrix24 data to them is lawful, including any transfer outside the European Economic Area, and fulfils the related obligations of a controller (Section 9).

8.3. The Licensee configures the Access policy proportionately to its tasks: it chooses the access profile, pipeline scope and masking mode, and widens them only as far as necessary (data minimisation, Article 5(1)(c) GDPR).

8.4. The Licensee reviews deletion confirmation requests in good time and revokes Connections of employees who have lost access to the Bitrix24 account. Requests through the Connection of a deactivated employee stop working once that employee's Bitrix24 authorisation can no longer be renewed, but revoking the Connection is the reliable way to end it immediately.

8.5. The Licensee keeps pairing codes, Connection addresses and tokens confidential and revokes a Connection immediately if it suspects compromise.

8.6. The Licensee is responsible for the access rights it grants to its users in Bitrix24, including access to the Journal, and for preventing use of the Application by unauthorised persons.

8.7. The Licensee notifies the Licensor without delay of any unlawful use of the Application that comes to its attention.

9. AI assistants

9.1. The Application acts as an intermediary between the Licensee's Bitrix24 account and an external AI assistant connected by the Licensee at its own choice.

9.2. The Licensor does not supply artificial intelligence. The Application contains no AI models, includes no access to them and provides no keys to services of Anthropic, OpenAI, Google or other AI providers. An account with the chosen AI provider and payment for its services are the Licensee's responsibility.

9.3. Bitrix24 data is passed to the AI assistant. This is the purpose of the Application. The decision to connect an AI assistant, the choice of AI provider and the assessment of whether the data may leave the Bitrix24 account are made by the Licensee on its own and at its own responsibility. The AI provider is the Licensee's own service provider: the Licensor is not a party to the Licensee's contract with it, does not select it, is not responsible for its processing, and the AI provider is not the Licensor's sub-processor.

9.4. The Licensor is not responsible for the AI assistant's actions. Answers, decisions and actions of an AI assistant are determined by its provider and model, not by the Application. The Application limits what is available to the AI assistant (Section 9.5) and records its significant actions in the Journal, but does not check whether they make sense and does not guarantee that they are correct. The Application cannot control what the AI provider does with data it has received.

9.5. Control measures. The Application provides access profiles (the "Manager" and "Full" profiles in the Pro plan only), pipeline scope, masking of personal data, confirmation of deletions by a person, limits on records per response and changes per hour, and the kill switch. The most restrictive settings apply by default: the "Read only" profile and masking enabled. Widening these settings is done by the Licensee knowingly and at its own responsibility.

9.6. Access rights are defined by Bitrix24 and belong to the employee. Each Connection is linked to the employee of the Licensee who confirmed it from inside the Bitrix24 account. Requests of the AI assistant through that Connection are executed with that employee's own Bitrix24 authorisation, which Bitrix24 issues when the employee opens the Application, and therefore only within the rights Bitrix24 grants to that employee and within the access permissions of the Application: the AI assistant cannot see or change anything that the employee cannot see or change in Bitrix24. The Access policy can only narrow this scope and never extends it, whatever the settings.

If the employee's authorisation expires and cannot be renewed, or is revoked (for example, when the employee is deactivated), requests through the Connection are refused with a message asking the employee to open the Application again. The Application never substitutes the authorisation granted at installation for the employee's own. The authorisation granted at installation is used only for service operations: setting up the Application, writing the Journal, sending notifications about deletion requests and processing uninstallation. Journal records are attributed to the employee who owns the Connection and are written on behalf of the Application, so they are created even if that employee has no access to the Journal smart process.

Only a Bitrix24 administrator of the Licensee can change the Access policy, including the kill switch; the Application checks this with Bitrix24 and not with data sent by the browser. A deletion request may be confirmed by a Bitrix24 administrator or by the employee who owns the Connection; in either case the deletion is executed with the rights of the employee who owns the Connection.

9.7. The Journal is kept in the Licensee's Bitrix24 account and remains there after the Application is uninstalled. The Licensor does not guarantee completeness of the Journal if Bitrix24 fails at the time of writing.

9.8. The Application is not an information security product and does not replace the organisational measures of the controller.

10. Personal data

10.1. Personal data is processed in accordance with the MCP24 Privacy Policy (https://apps.ai-automation-agency.biz/mcp24/privacy). Its Section 14 (Data Processing Terms under Article 28 GDPR) forms an integral part of this Agreement.

10.2. For personal data in the Licensee's Bitrix24 account, the Licensee is the controller and the Licensor acts as a processor to the limited extent that such data passes through the Licensor's servers in order to provide the Application. CRM data, including names, phone numbers, e-mail addresses and other information from CRM records, passes through the Licensor's servers in transit, within a single request of the AI assistant, and is not stored.

10.3. Data permanently stored by the Licensor is limited to: the Bitrix24 account address, the installation ID (member_id) and the application token with which Bitrix24 signs its notifications; OAuth access and refresh tokens issued to the Application at installation and to employees who have Connections (Section 9.6); Access policy settings; numeric IDs of the Journal smart process, its stages and fields; hashes of Connection tokens with the employee and the AI assistant name; registrations of MCP clients; the Activity log; billing data for the Pro plan (Section 5); and the technical logs described in the Privacy Policy.

10.4. Pairing codes and Connections. A pairing code is valid for 10 minutes and can be used once. Connection tokens are stored by the Licensor only as hashes from which the token cannot be recovered.

10.5. Each party shall keep confidential any non-public information it learns in connection with this Agreement.

11. Support and updates

11.1. Support is provided free of charge by e-mail at artismediaeu@gmail.com and by phone at +48 693 124 346, Monday–Friday, 9:00–18:00 CET, in English, Polish or Russian. We aim to respond within two business days.

11.2. Support covers: questions about the Application's features, help with connecting an AI assistant and configuring the Access policy, and diagnosing and fixing errors of the Application.

11.3. Support does not cover: setting up or repairing the Licensee's Bitrix24 account; setting up or paying for an AI assistant or the AI provider's services; assessing whether passing data to an AI assistant is lawful, or legal review of the Licensee's documents; custom development; legal, HR or accounting advice; representing the Licensee before supervisory authorities; Bitrix24 training.

11.4. Updates are provided free of charge and are installed by the Licensor automatically, without separate consent of the Licensee. This Agreement applies to all updates and new versions.

12. Availability and on-premise Bitrix24

12.1. The Licensor makes reasonable efforts to keep the Application available but does not guarantee uninterrupted or error-free operation. Maintenance may cause short interruptions.

12.2. The Application depends on Bitrix24 and its REST API, on the AI assistant and on the hosting provider; their changes or outages are outside the Licensor's control.

12.3. On-premise Bitrix24. On an on-premise Bitrix24 installation not connected to the Bitrix24.Network service, Bitrix24 issues an access key to the Application only when a user opens it and does not allow refreshing it in the background. On such installations a Connection works while the key received when the employee who owns it last opened the Application is valid, and that employee may need to open the Application again from Bitrix24.

13. Warranty disclaimer

13.1. The Licensor warrants that it holds the rights in the Application necessary to grant the license under this Agreement.

13.2. Otherwise, to the maximum extent permitted by law, the Application is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement and compatibility with arbitrary settings and customisations of the Licensee's Bitrix24 account.

13.3. The Licensor is not responsible for the content of CRM data or for the scope of data the Licensee has opened to an AI assistant. The Application applies the Access policy set by the Licensee: if the profile is widened, masking is disabled or no pipeline scope is set, the AI assistant receives exactly that scope of data and rights.

13.4. The Licensor does not warrant or confirm that the Licensee's processing complies with the GDPR or other data protection law. Using the Application does not by itself ensure such compliance and does not release the Licensee from its obligations as controller.

14. Limitation of liability

14.1. The Licensor is not liable for: the accuracy of data entered by the Licensee, its users or an AI assistant on their behalf; answers, decisions and actions of an AI assistant (Section 9.4); processing of data by the AI provider; consequences of deletions confirmed by the Licensee's employees; differences between the Application and standard Bitrix24 sections caused by Bitrix24 settings; interruptions caused by unavailability of Bitrix24, the AI assistant, the hosting provider or networks, exhaustion of REST API limits, or force majeure; incompleteness of the Journal due to Bitrix24 failures (Section 9.7); losses caused by the Licensee's breach of this Agreement; fines or other measures imposed on the Licensee by authorities in connection with its processing of personal data.

14.2. To the maximum extent permitted by law, the Licensor shall not be liable for indirect or consequential damages, lost profits, lost data or business interruption.

14.3. The Licensor's total liability under this Agreement is limited to EUR 100 or the amount paid by the Licensee for the Subscription in the preceding 12 months, whichever is greater.

14.4. Nothing in this Agreement limits liability for damage caused intentionally, or any liability that cannot be limited under applicable law, including the rights of consumers.

14.5. The Licensee is solely responsible towards data subjects, counterparties and authorities for the lawfulness of processing personal data in its Bitrix24 account and passing it to an AI assistant.

15. Term and termination

15.1. This Agreement is effective from installation for as long as the Licensee uses the Application.

15.2. This Agreement ends when the Licensee uninstalls the Application, by agreement of the parties, or by the Licensor for material breach by the Licensee. The Licensor may also discontinue the Application with at least 30 days' notice; in that case any Subscription is cancelled and no further payments are charged.

15.3. The Licensee may stop using and uninstall the Application at any time.

15.4. On uninstall, Bitrix24 notifies the Licensor, and the Licensor immediately deletes the access tokens to the Bitrix24 account, including the access tokens of employees, the data about the account and its settings, and all Connections of that account, closes open user sessions of that account and cancels pending deletion confirmation requests. The Journal and all CRM data remain in the Licensee's Bitrix24 account and stay available to it by standard Bitrix24 means. Technical logs, the Activity log, billing records and the record that the Trial has been used are kept as described in the Privacy Policy.

15.5. Uninstalling the Application does not cancel a Subscription (Section 5.10). A Subscription that has not been cancelled continues to renew; after reinstallation on the same Bitrix24 account it applies again.

15.6. Termination does not affect obligations that arose before it.

16. Changes

16.1. The Licensor may update this Agreement. The current version is published at https://apps.ai-automation-agency.biz/mcp24/license with its effective date.

16.2. Material changes take effect no earlier than 30 days after publication; continued use after that date means acceptance. If the Licensee does not agree, it may stop using and uninstall the Application.

16.3. Changes to this Agreement do not by themselves make features of the Free plan payable and do not change the price of an active Subscription; prices change only under Section 5.11, and the features and limits of the Free plan only under Section 5.12.

17. Governing law and disputes

17.1. This Agreement is governed by the laws of the Republic of Poland, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.

17.2. The parties shall first try to resolve disputes by negotiation. A complaint shall be sent in writing to artismediaeu@gmail.com or to the Licensor's registered address; the Licensor will respond within 30 days of receipt.

17.3. If no agreement is reached, disputes shall be resolved by the common court competent for the Licensor's registered office in Warsaw, unless mandatory law provides otherwise (in particular for consumers).

18. Miscellaneous

18.1. If any provision is held invalid, the remaining provisions remain in force.

18.2. This Agreement, together with the Privacy Policy and the Refund and Cancellation Policy, constitutes the entire agreement regarding the Application.

18.3. This Agreement does not govern the Licensee's relationship with the operator of Bitrix24 and the Market, with the AI provider, with Stripe, or with data subjects; those relationships are governed by their own terms and by applicable law.

18.4. Legal notices are sent by e-mail: to the Licensor at artismediaeu@gmail.com, to the Licensee at the e-mail address of the Bitrix24 account administrator.

18.5. In case of discrepancies between language versions, the English version prevails.